$22 ARM CANDY SALE: up to 80% off! 🚚 FREE SHIPPING & RETURNS ON ALL CONTINENTAL U.S. ORDERS $25+ $22 ARM CANDY SALE: up to 80% off! 🚚 FREE SHIPPING & RETURNS ON ALL CONTINENTAL U.S. ORDERS $25+
Call
(212) 869-3434
Contact
customerservice@amritasingh.com
Store info

Mon-Fri, 10am-5pm EST

Directions

Amrita Singh Jewelry
and Accessories
14 E. 4th Street, Suite 405
New York, NY 10012

Amrita Singh Jewelry
and Accessories
14 E. 4th Street, Suite 405
New York, NY 10012

Mon-Fri, 10am-5pm EST

International Orders

Shipping & Handling

We process and ship orders from our New Jersey warehouse Monday through Friday. International orders with standard shipping are usually fulfilled and shipped within 2-3 business days via USPS, unless otherwise noted. Please contact us if you have special requirements or a trusted shipping carrier in your area.

Expedited shipment orders must be placed by 2PM EST weekdays to guarantee shipment on that day. All orders placed Friday, after 2PM EST will be shipped on Monday. When your order ships, we will send a shipping confirmation email with tracking information.

International Duty Charges: Please be advised you may be asked to pay additional duty charges for certain shipping destinations; these are not handled by Amrita Singh and must be paid directly to the respective government agencies per their rates and regulations.  Failure to pay these government-issued duty charges may cause delays in your delivery.

Standard International Shipping Rates (Estimated shipping time 2-3 weeks)
Weight Shipping Rate
0 lbs - 4 lbs $30
4.01 lbs or more Custom shipping rates will be provided after order is received.

 

Express International Shipping Rates (Estimated shipping time 1-7 Business Days) 

Order Total Shipping Rate
0 lbs - 4 lbs $60
4.01 lbs or more Custom shipping rates will be provided after order is received.

*Please note, shipping rates are based on 1 lb packages. Prices may vary depending on weight, size and region.

Australia Orders Ship for a Flat-Rate of $50 (Estimated shipping time 2 weeks)

Singapore Orders Ship for a Flat-Rate of $35 (Estimated shipping time 1 week)

*We are unable to ship to the Russian Federation at this time. If you would like to recommend a shipping carrier with reliable service in your area, please feel free to contact us to discuss shipping options with our customer service department.

Restocking Fee: A 15% restocking fee will be charged for any packages returned to our warehouse or packages refused on delivery by the customer. This does not apply to orders returned with a Return Authorization.
 
Reshipment Orders: The shipping charges for special requests such as reshipment orders may be higher than the shipping charges for normal web orders. In these cases, your customer service representative will make the shipping cost known to you at the time that the order is placed.
 
Oversized packages: Please note that large packages may incur additional shipping charges. In these cases, a customer service representative will make the shipping cost known to you before your order is processed.


International Return Policy

Returns and Exchanges must be requested within 15 days of receiving your order. Merchandise must be unworn with tags attached. We do not offer free return shipping for international orders. Customers are responsible for return shipping, duties, taxes and fees.

Please inspect all products once they are received. If you are unsatisfied for any reason, please follow the procedure below. Please note that we cannot accept unauthorized product returns.



Return Authorization Process

To request a return/exchange authorization, the item(s) you are returning must be unworn and have all the original tags on. Please email customer service with the Subject: “RA Request”. You will need to have the following information ready:

  1. Email address used to make the purchase
  2. Order invoice number (this is the 5-digit number on your packing receipt and also in your order shipping email) 
  3. Product name(s) – e.g., Amrita Grandiose Necklace
  4. Style Number – e.g., NKC 1403
  5. Size and/or color – e.g., size 6, black/gold
  6. Reason for return

A customer service representative will respond to your request as soon as possible.

When your Return Authorization # clears, it will be e-mailed to you. Please print out the attached Return Authorization Form and include it in the package with returned items. You may choose the shipping carrier of your choice. Please note, shipping and handling charges, as well as duties and fees, are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your refund. We are not responsible for lost return packages, and recommend you insure and track your package.

Returns must be received at our warehouse within 30 days of the Return Authorization email sent to you. 


Refunds

Once your returned item(s) have been received by our warehouse, we process the Return Authorization. Returns for store credit typically post the next business day. Returns for refunds can take 5-10 business days to be processed. Please note that some banking institutions do not post credits to your account until the next billing cycle. Refunds for items purchased by Paypal must be processed within 30 days of the original order. This is a Paypal policy, so please make the decision to return an item as soon as possible if you use this payment method.

You will receive an email notification from Amrita Singh customer service when your refund has been processed.


Please Note

GIFT EXCHANGES: If you received an Amrita Singh piece as a gift but it doesn’t quite work for you, please follow the Return Authorization Procedure above. You will need to ask your gifter for the first two pieces of information. Gifts are eligible for exchange or online store credit only.

FINE JEWELRY SALES: Please note that our fine jewelry items are final sale. We encourage you to visit our showroom in SoHo, New York City, to view these pieces in person. Please call us at (212) 869-3434 and we will be happy to answer any questions you may have.

GIFT WITH PURCHASE: Returning an order that included a free gift? Please be sure to include it with your return, or your refund will be adjusted to reflect the retail price of the gift.

PRICES ARE SUBJECT TO CHANGE: Amrita Singh Jewelry under special circumstances will honor one-time sale price adjustment within seven days of the retail purchase. To obtain a price adjustment, please contact us within the seven-day window. Include your order number in your email message. If you are within the deadline, we will refund the difference in the form of store credit.